At Nervolab, we want our customers to have a clear understanding of our return and refund policy before placing an order.

No Returns or Exchanges

At this time, Nervolab does not offer returns or exchanges for change of mind, incorrect size/color selection, personal preference, or any other reason where the product is delivered as ordered and is not defective.

All eligible purchases are considered final sale.

Please carefully review the product description, specifications, measurements, and other product information before placing your order.

Damaged, Defective, or Incorrect Items

Although we do not generally accept returns or exchanges, please contact us if:

• You received the wrong product;
• Your product arrived damaged;
• Your product appears to have a manufacturing defect; or
• Your order is otherwise materially different from what you purchased.

Please contact us at support@nervolab.com within 7 days of delivery and include:

1. Your order number;
2. A description of the issue; and
3. Clear photos or video showing the product and the issue.

We will review your request and determine an appropriate resolution where applicable. Depending on the circumstances, this may include a replacement, store credit, partial refund, or other appropriate resolution.

Order Cancellation

If you need to cancel an order, contact us as soon as possible after placing it.

Because orders may enter processing quickly, we cannot guarantee that cancellation requests can be accommodated once an order has been processed or shipped.

Shipping Delays and Required Refunds

Nothing in this policy limits any refund rights that may apply under applicable law.

If Nervolab cannot ship an order within the timeframe represented at the time of purchase, applicable law may require us to provide notice of the delay and give the customer an opportunity to cancel and receive a prompt refund.

Final Sale

By completing a purchase through Nervolab.com, you acknowledge that Nervolab currently does not offer standard returns or exchanges except where otherwise required by applicable law or as determined by Nervolab for damaged, defective, incorrect, or otherwise qualifying orders.

Contact Us

For questions regarding an order or a potential product issue:

Email: support@nervolab.com
Website: Nervolab.com